My husband and I purchased a pre-owned Mazda CX-5 and we love it! Mark was so helpful and knowledgeable about all the cars and also helped us get the best deal possible. I definitely recommend Napleton’s Mazda if you’re in the market for a pre-owned vehicle and if you can, request Mark.

Rammy at Subaru in Palatine was very patient, professional, and understanding throughout the process. He made purchasing my new vehicle a smooth and comfortable experience. Highly recommend! And a special shoutout to Chris in finance for making everything go smoothly! Thank you both!

Took car in for new tires. Thought they’d at least run it through the car wash. Disappointed that they charged a fee if you use a credit card. But the service there is top notched and friendly.

I had a great experience at Napleton's Palatine Mazda. Both their sales consultant, Parth, and their business manager, Donie, were a pleasure to do business with. They were very friendly, helpful, and professional. Just excellent customer service all around. Based on my experience, I would recommend this dealership.

Parth was super helpful in purchasing my new car!

I had a great experience at Palatine Mazda! Everyone was kind, and I never felt as though I was being pushed into unnecessary services. Chris Garcia was very helpful. He was patient, knowledgeable and demonstrated great professionalism. I am very happy with my purchase and grateful for the guidance I received throughout the process!

A huge thank-you to the entire team at Napleton’s Palatine Mazda for making my Mazda CX-90 purchase such a wonderful experience! A special thanks to Scott for going above and beyond to help me get the exact car I wanted. He even drove two hours to bring it from another showroom and stayed until 9 PM to make sure everything was taken care of. His dedication and commitment to customer satisfaction were truly exceptional. Donny also deserves a big round of applause for his outstanding customer service. The entire team made the process smooth and stress-free, offering me the best price, a great warranty, and excellent financial support. Hats off to Scott, Donny, and the entire team for their professionalism, patience, and exceptional service. I truly appreciate all the time and effort you put into making this purchase special. Thank you for going above and beyond! I highly recommend Napleton’s Palatine Mazda to anyone looking for a great car-buying experience.

We had a great experience at this Mazda dealership! Scott was very friendly, helpful, and attentive. He made buying our car and completing all the paperwork easy . We really appreciate his excellent service and how smoothly everything went. Thank you, Scott, for making the whole process such a pleasant experience! Highly recommend!

I had a great experience working with Scott! He was professional, friendly, and helpful throughout the entire car-buying process. He answered all my questions, made everything easy and stress-free, and helped me feel confident in my decision. I really appreciate his honesty and excellent customer service.

I had a great experience working with Parth at Mazda! He was very helpful, patient, and never pushy. He made the whole process comfortable and stress-free, and took the time to answer all my questions. I truly appreciate his professionalism and excellent customer service. Highly recommend him!

Ask for Lupe. He is very knowledgeable on the Mazda line and cars in general. He answered all of my questions and volunteered relevant information. I know I wasn’t the easiest customer, but Lupe always remained friendly and professional. He was a big part of my decision to buy the CX-5. I highly recommend him.

Lupe is a very knowledgeable about cars, not just the Mazda line of cars. He answered all of my questions and volunteered relevant information that I did not think of. I know I wasn’t the easiest customer, but he remained friendly and professional at all times. He was a big factor in my decision to buy the CX-5. I highly recommend him.