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Napleton's Palatine Mazda Testimonials A sincere THANK YOU to all our favorite customers!
Great experience working with Aiden. Very knowledgeable and gave some great feedback on a buy.
They are always very nice and professional. Their prices are fair .I will go back.
We worked with Hans on a used car purchase. He was very engaging and helpful. Hans is a great salesperson to work with!
Angel, the Service Manager, is continually my go-to person, and is most deserving to have my vote of confidence, as I enthusiastically sing her praises! Her always welcoming manner, knowledge & professionalism, clear communicative skills providing detailed explanations to address my vehicle issues, resolutions & costs, as well as timely responsiveness & follow-up is evidence of her impressive work ethic & positive experience she creates for her valued Mazda patrons. Management is encouraged to acknowledge, praise her diligent work efforts & admirable customer service rewarding her with a deserving raise! Thank you & please know you are truly appreciated, Angel! Deborah G.
Took my CX-9 for service and my Service Advisor, Frankie, was the BEST! He always explains everything thoroughly in a way that makes it easy to understand and process. Great communication skills and super knowledgeable. Much thanks to the Service Department at Napleton's Palatine Mazda!!
I have relied on Napleton's Palatine Mazda over the years for consistent and quality service. The service reps are friendly and timely in their communication and the work has always been quick and to my satisfaction. I also like the video updates.
If there more than 5 stars I would give them to this dealership. From the first greeting to the last signature I felt comfortable and appreciated. Kudos to Walter, Victor, Frankie and Angel for their professional and personal attention from start to finish.
Had a great experience here working with Mark Semp and Joshua on the sourcing and purchase of my new (used, pre-certified) vehicle. They both helped make the buying experience less stressful and were very kind and easy to work with.
Maryna was very very helpful and helped provide one of those most comfortable and enjoyable dealership experiences I’ve ever had in my life and they were very fast to get me prepared to leave with my new car!
I am so excited about my new Mazda CX Hybrid! The young Lady, Kamilla was just excellent while she helped me though the car buying process! Kamilla is so knowledgeable about Mazda’s inventory! Hi highly recommend Kamilla to help you with your next purchase of a new Mazda!
I had a great experience purchasing my car this past weekend. Maryna was friendly, knowledgeable, and made the entire process smooth and stress-free. Highly recommend!
Service writer was great!
Welcome to Napleton's Palatine Mazda
When you choose Napleton's Palatine Mazda, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on Napleton's Palatine Mazda for an opulent service experience from the moment you enter our showroom. Visit us today at our 1811 N Rand Rd, Palatine, IL — our seasoned professionals are ready to answer any questions you may have.
Napleton's Palatine Mazda strives to provide the best vehicles and service possible to the Palatine area. Our experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
Napleton's Palatine Mazda Palatine, IL
1811 N Rand Rd, Palatine, IL 60074
Hours
Sales
- Monday - Friday: 9:00 AM - 8:00 PM
- Saturday: 9:00 AM - 6:00 PM
Service
- Monday - Friday: 7:00 AM - 6:00 PM
- Saturday: 7:00 AM - 5:00 PM