A Mazda dealership on the Rand Road corridor, with sales, service and parts at one address and one number that reaches all three.
Napleton’s Palatine Mazda sits at 1811 N Rand Rd, on the stretch of Route 14 that carries most of the traffic between Palatine, Arlington Heights and Barrington.
It is a full Mazda operation rather than a showroom with a service bay attached: new Mazda sales, pre-owned, a Mazda-certified service department and a parts counter, all at the same address, and all reachable on the same phone number.
Established in May 2017, Napleton’s Palatine Mazda is proud to be one of four Napleton dealerships serving the Palatine community. The store is part of the family-owned Steve Napleton Automotive Group.
What we can tell you without qualification is how it runs. The service lane opens at 7:00 AM on weekdays, two hours before the sales floor. The parts counter keeps service’s hours rather than closing early. And there is no phone tree between you and the department you need.
Every dealership describes itself well. These are the parts of the description you can verify without taking our word for it.
1811 N Rand Rd puts the store on Route 14 rather than tucked into a side street — straightforward whether you are coming from Arlington Heights, Barrington or Buffalo Grove.
Service and parts open at 7:00 AM; sales runs until 8:00 PM on weekdays. Between them the store is open thirteen hours a day, Monday through Friday.
Mazda3 through CX-90, both plug-in hybrids, the CX-50 Hybrid and both MX-5 body styles — so a cross-shop happens on one lot.
Financing and trade-in valuation both start on the site, which matters more the further out of town you are driving from.
A cross-section of the Mazda lineup. Availability changes daily — each link goes to that model’s live inventory page.

Mazda Mazda3 Sedan
Compact sedan
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Mazda Mazda3 Hatchback
Compact hatchback
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Mazda CX-30
Subcompact SUV
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Mazda CX-5
Compact SUV
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Mazda CX-50
Compact SUV
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Mazda CX-50 Hybrid
Hybrid SUV
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Mazda CX-70
Two-row midsize SUV
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Mazda CX-70 PHEV
Plug-in hybrid SUV
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Mazda CX-90
Three-row SUV
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Mazda CX-90 PHEV
Plug-in hybrid SUV
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Mazda MX-5 Miata
Roadster
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Mazda MX-5 Miata RF
Retractable hardtop
View InventoryService and parts open two hours before the sales floor and keep the same hours as each other. All three are closed Sunday.
One number reaches sales, service, and parts.
Holiday hours can differ. Call (847) 882-9000 to confirm before you make the trip.
Serving Palatine, Arlington Heights, Buffalo Grove, Wheeling, Barrington, Rolling Meadows and Inverness.
At 1811 N Rand Rd in Palatine, IL 60074, on the Rand Road corridor north of downtown Palatine. Sales, service and parts are all at that address.
One number, (847) 882-9000, reaches sales, service and parts. There are no separate department lines.
Sales is open Monday through Friday from 9:00 AM to 8:00 PM and Saturday from 9:00 AM to 6:00 PM. Service and parts are both open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 7:00 AM to 5:00 PM. All three are closed Sunday.
Yes. The parts counter keeps the same Saturday hours as service, 7:00 AM to 5:00 PM, rather than closing at midday as many parts departments do.
The store stocks across the Mazda lineup, including the Mazda Mazda3 Sedan, Mazda Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda CX-50, Mazda CX-50 Hybrid, Mazda CX-70, Mazda CX-70 PHEV, Mazda CX-90, Mazda CX-90 PHEV, Mazda MX-5 Miata and Mazda MX-5 Miata RF. Availability changes daily, so check the live new inventory page before you visit.
Palatine first, along with Arlington Heights, Buffalo Grove, Wheeling, Barrington, Rolling Meadows and Inverness.
Shop the Mazda lineup online, book a service appointment, or call — one number reaches every department.