About us

Napleton’s Palatine Mazda

A Mazda dealership on the Rand Road corridor, with sales, service and parts at one address and one number that reaches all three.

  • Rand RoadNorth of downtown Palatine
  • 7:00 AMService opens weekdays
  • One numberReaches every department
  • Family-ownedSteve Napleton Automotive Group
Our story

A Mazda store on Rand Road

Napleton’s Palatine Mazda sits at 1811 N Rand Rd, on the stretch of Route 14 that carries most of the traffic between Palatine, Arlington Heights and Barrington.

It is a full Mazda operation rather than a showroom with a service bay attached: new Mazda sales, pre-owned, a Mazda-certified service department and a parts counter, all at the same address, and all reachable on the same phone number.

Established in May 2017, Napleton’s Palatine Mazda is proud to be one of four Napleton dealerships serving the Palatine community. The store is part of the family-owned Steve Napleton Automotive Group.

What we can tell you without qualification is how it runs. The service lane opens at 7:00 AM on weekdays, two hours before the sales floor. The parts counter keeps service’s hours rather than closing early. And there is no phone tree between you and the department you need.

In practice

Four things you can check for yourself

Every dealership describes itself well. These are the parts of the description you can verify without taking our word for it.

Rand Road, north of downtown

1811 N Rand Rd puts the store on Route 14 rather than tucked into a side street — straightforward whether you are coming from Arlington Heights, Barrington or Buffalo Grove.

Early service, late sales

Service and parts open at 7:00 AM; sales runs until 8:00 PM on weekdays. Between them the store is open thirteen hours a day, Monday through Friday.

The lineup, not a sample of it

Mazda3 through CX-90, both plug-in hybrids, the CX-50 Hybrid and both MX-5 body styles — so a cross-shop happens on one lot.

Start online, finish here

Financing and trade-in valuation both start on the site, which matters more the further out of town you are driving from.

New Mazda

What you will find on the lot

A cross-section of the Mazda lineup. Availability changes daily — each link goes to that model’s live inventory page.

Hours & contact

When each department is open

Service and parts open two hours before the sales floor and keep the same hours as each other. All three are closed Sunday.

  • Sales

    • Mon – Fri9:00 AM – 8:00 PM
    • Sat9:00 AM – 6:00 PM
    • SunClosed
  • Service

    • Mon – Fri7:00 AM – 6:00 PM
    • Sat7:00 AM – 5:00 PM
    • SunClosed
  • Parts

    • Mon – Fri7:00 AM – 6:00 PM
    • Sat7:00 AM – 5:00 PM
    • SunClosed

Visit us

1811 N Rand RdPalatine, IL 60074
(847) 882-9000

One number reaches sales, service, and parts.

Holiday hours can differ. Call (847) 882-9000 to confirm before you make the trip.

Serving Palatine, Arlington Heights, Buffalo Grove, Wheeling, Barrington, Rolling Meadows and Inverness.

Questions

About this dealership

Where is Napleton’s Palatine Mazda?

At 1811 N Rand Rd in Palatine, IL 60074, on the Rand Road corridor north of downtown Palatine. Sales, service and parts are all at that address.

Is there one phone number or separate department lines?

One number, (847) 882-9000, reaches sales, service and parts. There are no separate department lines.

What are the sales, service and parts hours?

Sales is open Monday through Friday from 9:00 AM to 8:00 PM and Saturday from 9:00 AM to 6:00 PM. Service and parts are both open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 7:00 AM to 5:00 PM. All three are closed Sunday.

Can I get parts on a Saturday afternoon?

Yes. The parts counter keeps the same Saturday hours as service, 7:00 AM to 5:00 PM, rather than closing at midday as many parts departments do.

Which Mazda models are usually on the lot?

The store stocks across the Mazda lineup, including the Mazda Mazda3 Sedan, Mazda Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda CX-50, Mazda CX-50 Hybrid, Mazda CX-70, Mazda CX-70 PHEV, Mazda CX-90, Mazda CX-90 PHEV, Mazda MX-5 Miata and Mazda MX-5 Miata RF. Availability changes daily, so check the live new inventory page before you visit.

Which towns does the dealership serve?

Palatine first, along with Arlington Heights, Buffalo Grove, Wheeling, Barrington, Rolling Meadows and Inverness.

Rand Road, Palatine

Shop the Mazda lineup online, book a service appointment, or call — one number reaches every department.

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Get Directions

1811 N Rand Rd, Palatine, IL, 60074
Napleton's Palatine Mazda 42.14384261091692, -88.02554540185031.